A 99.9% Server Uptime
We have set up our cloud hosting system using dependable hardware and strongly customized software. Our admins have installed a tweaked version of Security–Enhanced Linux on all our hosting servers to ensure the highest level of safety and dependability. We have added a number of anti–DDoS tools together with highly effective firewalls to make sure our internal network is unassailable and safe.
All our cloud hosting packages come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee stays the same.
A 99.9% Network Uptime
If you’d like to offer an enterprise–level hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our own custom internal network in an attempt to ensure the very best connection speed with the rest of the world.
And because of this, no matter which datacenter facilities you opt for: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are dissatisfied with our hosting services, or if you find them inadequate, or if you decide that you should have a VPS servers instead of a cloud hosting package – we will give you a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will retain full control of your domain names even when you delete your web hosting account with us.
24/7 Technical Support
If you have ever been forced to wait for hours to receive a response, you’re aware of how exasperating this can be, especially if your web site is on the line. Because of this, our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be available to you and they will answer you in less than one hour. And the best part is that their average support ticket response time is well under twenty minutes!