Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour reply warranty with all our cloud hosting packages, meaning that each support question you send is going to be replied to in only one hour max. Our support company members are qualified to immediately overcome any situation and to supply you with prompt information on any trouble that you could have.
A Top–quality Support Service
Our help and support service is offered by a team of trained specialists who definitely are ready to answer to your question quickly. You can easily contact the tech support crew by starting a technical support ticket from your Web Site Control Panel or by submitting us an e–mail. On business days, you can also call us on the telephone or take advantage of the live chat solution.
An Intuitive Help Section
We have built–in an in depth knowledge base into the Control Panel so you’re able to have handy step by step instructions any time. Each part of the Control Panel has its own contextual support area having a list of how–to articles. We have also made training videos to provide you with a much better idea of the best way to carry out any given process.